I got a routine vaccination yesterday. It took 25 minutes: the technician typing stuff from paper forms I filled out into a computer and puzzling over whatever nonsense it regurgitated.
US healthcare is obscenely expensive because it’s mostly bullshit make-work like this.
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You might find a breath of fresh air reading this article about an incredibly sane emergency-department head doctor who saved hundreds of lives during the Vegas Shooting by... doing a bunch of reasonable things. Inspiration for the present situation. https://epmonthly.com/article/not-heroes-wear-capes-one-las-vegas-ed-saved-hundreds-lives-worst-mass-shooting-u-s-history/ …
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You have discovered the unseemly layer under civilization called administration (see empire) that is almost extinct because of the oncoming expert system approach buoyed by machine learning. Soon there will be no human element between you and a suite of sensors and procedures.
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If COVID puts hundreds of thousands of people in hospitals, tying up 80% of their resources on filling in forms will be catastrophic.
Preparing legislation for “you can skip all that nonsense during the crisis” is urgent.