If COVID puts hundreds of thousands of people in hospitals, tying up 80% of their resources on filling in forms will be catastrophic.
Preparing legislation for “you can skip all that nonsense during the crisis” is urgent.
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Way too much reports/documentation for clinical staff, its global not unique to the US
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Docs gotta get paid
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The time waste is an aversive tactic.
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Finnish healthcare in Uusimaa (the capital province) appears to have taken the final steps into becoming exactly this; a patient recently died thanks to a new patient information system (made in the US)... Hope you're getting your mother's situation sorted out!
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It's a patchwork system, like public education. The Seattle VA had drive-thru flu vaccines. Drive up, show your veteran's card, get stuck, drive on. Microsoft-sized local employees can get stuck at work between meetings. Woe to those who don't dwell in a good patch of the system.
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I got a routine vaccination yesterday. It took 25 minutes: the technician typing stuff from paper forms I filled out into a computer and puzzling over whatever nonsense it regurgitated.
US healthcare is obscenely expensive because it’s mostly bullshit make-work like this.