If the government requires you to visit an office, make a call, or fill in a form, they should be required to compensate you at minimum wage for the avg time to fill it in. Wages for paperwork. You may think—this would be prohibitively expensive! >$100B/yr But it already is!
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Don’t disagree here, but particularly with companies, how would this be enforced/audited? There are a lot of time inefficiencies in the world which continue to exist because the externalities are never internalized by the service provider.
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Excellent question… I don’t think there can be a one-size-fits-all solution. However, I think the problem has become a crisis. We seem to spend vastly more time dealing with this nonsense than a few decades ago. So just raising awareness of the phenomenon is a good first step.
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Government offices commonly use an autopen. Even they don’t like signing paperwork. I interned for the Governor’s office in college. We used it daily. It was rare for the official to actually sign the documents themselves.
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