We'd like to help. Does this happen across devices? Also, have you taken a look at our Help Center article for managing comment notifications: https://goo.gl/CKNRJA ? Hope this helps!
@TeamYouTube hello, I had a notification issue for a while, approximately a month ago, I stopped getting any comment notifications (either on my videos or replies to my comments), even all comments notification preferences are enabled. Is there a fix for this?
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Yes, it persists across all devices. Email, mobile and desktop notifications (as well in-browser). The document seems to be talking about the same options I double checked in YouTube Settings > Notifications.
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