Hey @TeamYouTube. I am trying to figure out how to view a comment from a person I banned on my YouTube channel right after he left a message on my live stream yesterday. I tried unhiding the account, but the message still doesn't appear. This is really important, please help me.
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Replying to @MatyasOrlos
We'd like to help. What device are you on? If you're on a mobile device, try uninstalling & reinstalling the app/updates after restarting the device. If it's a desktop, clear the browser's cache and cookies. Let us know how it goes.
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Replying to @TeamYouTube
I am not sure what you mean by that. That won't affect the way messages show up in a past live stream as far as I know...
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Replying to @MatyasOrlos
We'd like to know more. Which device does this happen on? Also, do you see this happening across devices? Let us know.
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Replying to @TeamYouTube
It happens on all devices. My question is: is there a way to make messages from people who I banned in live chat reappear?
6:29 AM - 12 May 2019
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