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MatthewKnell's profile
Matthew Knell 🏁🎓
Matthew Knell 🏁🎓
Matthew Knell  🏁 🎓
Verified account
@MatthewKnell

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Matthew Knell  🏁 🎓Verified account

@MatthewKnell

Social Customer Experience Lead @samsungsupport. @pace_seidenberg Board. Before: @jetblue @aol @viacom @dotdashco. Love: @mets @indycar. Endless potential.

Tarrytown, NY
tagsmith.org
Joined October 2009

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
    Canada 21212 (any)
    United Kingdom 86444 Vodafone, Orange, 3, O2
    Brazil 40404 Nextel, TIM
    Haiti 40404 Digicel, Voila
    Ireland 51210 Vodafone, O2
    India 53000 Bharti Airtel, Videocon, Reliance
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    1. Matthew Knell  🏁 🎓‏Verified account @MatthewKnell 25 Jul 2012
      Replying to @MsMatchGirl

      @MsMatchGirl 5% of 3 million is still better than 5% of 300k. At least to us :)

      1 reply 0 retweets 0 likes
    2. Briana Campbell‏ @MsMatchGirl 25 Jul 2012
      Replying to @MatthewKnell

      @MatthewKnell But not the same when it comes for Edgerank... :P

      2 replies 0 retweets 0 likes
    3. Matthew Knell  🏁 🎓‏Verified account @MatthewKnell 25 Jul 2012
      Replying to @MsMatchGirl

      @MsMatchGirl sure. But having content just increases the likelihood you snare folks. That's the curate/create/minimum posts argument

      1 reply 0 retweets 0 likes
    4. Briana Campbell‏ @MsMatchGirl 25 Jul 2012
      Replying to @MatthewKnell

      @MatthewKnell I just want clients to understand engaging existing, actual fans. Not spend big cash on buying 'em w/a contest or whatnot.

      1 reply 0 retweets 0 likes
    5. Matthew Knell  🏁 🎓‏Verified account @MatthewKnell 25 Jul 2012
      Replying to @MsMatchGirl

      @MsMatchGirl well,true,both need to work in concert - if after purchase spike is done, content sucks, they all leave

      1 reply 0 retweets 0 likes
    6. Briana Campbell‏ @MsMatchGirl 25 Jul 2012
      Replying to @MatthewKnell

      @MatthewKnell Yes! And that's the conversation that people often lose, IMO

      1 reply 0 retweets 0 likes
    7. Matthew Knell  🏁 🎓‏Verified account @MatthewKnell 25 Jul 2012
      Replying to @MsMatchGirl

      @MsMatchGirl sure... But sometimes they need to pay for the lesson. Buy them and then watch them atrophy

      1 reply 0 retweets 0 likes
    8. Briana Campbell‏ @MsMatchGirl 25 Jul 2012
      Replying to @MatthewKnell

      @MatthewKnell If only they would actually learn the lesson... *sigh* ;)

      2 replies 0 retweets 0 likes
    9. Matthew Knell  🏁 🎓‏Verified account @MatthewKnell 25 Jul 2012
      Replying to @MsMatchGirl

      @MsMatchGirl those who want to be good at this will

      1 reply 0 retweets 0 likes
    10. Briana Campbell‏ @MsMatchGirl 25 Jul 2012
      Replying to @MatthewKnell

      @MatthewKnell There is a lot of push back from the C-suite at many brands. Sometimes hands get tied. A bummer, for sure. But a fact of life.

      1 reply 0 retweets 0 likes
      Matthew Knell  🏁 🎓‏Verified account @MatthewKnell 25 Jul 2012
      Replying to @MsMatchGirl

      @MsMatchGirl file under you do what you can with the best you have

      3:37 PM - 25 Jul 2012
      1 reply 0 retweets 0 likes
        1. Briana Campbell‏ @MsMatchGirl 25 Jul 2012
          Replying to @MatthewKnell

          @MatthewKnell Alas. Too true.

          0 replies 0 retweets 0 likes
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