Hi there, Matt. While we can be systematically limited on the available amount of options if a Customer's ticket is about to expire, I regret your dissatisfaction. If you'd like to further discuss your situation in more detail, please DM your confirmation number. -Becca
So, @SouthwestAir actually does NOT want to help customers. All I want is to extend the expiration date of MY travel funds by about 2 weeks so I can take my daughter to NYC on her fall break, but they are unwilling to do anything to help me. Disappointing.
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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