We'd like to help. Could you share more details about the question/issue? We'll take a look.
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Now that the backlog is cleared, we’ll be reviewing applications much more quickly! You can expect to hear back in a month or so from becoming eligible. Note: All applications are still manually reviewed, so it does take a bit of time!
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I know this is a copy & paste message, I hope this is true though. I want to get this resolved ASAP as what is happening is so wrong. Getting ignored for this situation is really not what I expected.
End of conversation
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