We'd like to look into this. Could you share screenshots and more info for us to investigate further? Keep us posted.
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Sure. Attached annotated screenshots & the thumbnail I wish to use (720p png, <1MB). I have uploaded the thumbnail four times now to that video (hgIKhtGtNT8) and it doesn't save. No auto-thumbnails are available for it, either. Had numerous complaints about this today.pic.twitter.com/VkcdzvAHqq
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It's not even showing up on the YouTube app.pic.twitter.com/f6MirR4v36
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I notice the same from my end too. Our Creator Support team would be able to look into this. Please get in touch here: https://goo.gl/BxLi8H . Hope this get's resolved.
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