having trouble getting Dropbox to sync images that I've added to Adobe illustrator files as embedded images. Used to work fine, but since last week they leave DB in permanent sync mode and never actually upload. In the toolbar says "can't sync (filename)"
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Hi Maggie, weβd like to investigate this matter further. Please write to us at dropbox.com/support/email/. You should get an automated email with the 7 digit ticket ID, please could you DM that to us in order to locate it in our system? Thanks!

