Two and a half hours. I have now published an article and begun working on a second article in the time I've been on hold. 
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I've been on hold with customer service for an hour and a half and I've already tried the usually infallible tricks of making lunch, going to the bathroom, and having a meeting to get someone to pick up. Any other ideas?
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I usually just plug the phone into a charger, put it on speakerphone, hit mute, and pretend I sent an email
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Oh for sure, that's what I've been doing. I've been working the whole time I've been on hold. I would just, you know, like to get the issue resolved!
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Been there, done that. I did a full workout once waiting for customer service....
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Use a 2nd phone, if you can, and call from that one, while still on hold with phone 1.
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Put a kettle on and watch it until it whistles. Time crawls...
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Swear like a sailor for five minutes. Invariably someone will come on the line in the middle of it. Embarrassing but effective.
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Le chargement semble prendre du temps.
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