is anyone having @YouTube problems where a video loads, but only the audio plays? it's happened to me at least 3 videos today.
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Replying to @Madhatmatt1
We'd like to know more. What device/browser are you using? Have you noticed this happening across devices? Let us know and we'll look into it.
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Replying to @TeamYouTube
hi, i'm using google chrome on a surface pro 3, and haven't tried on alternative devices.
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Replying to @Madhatmatt1
Thanks for the info. Clearing your browser's cache and cookies often fixes most issues. Also, try using a different browser and keep us posted on how it goes.
1 reply 0 retweets 1 like
Replying to @TeamYouTube
thanks, i'll let you know if the issue continues
9:21 AM - 21 Jan 2019
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