Try these steps: delete the app > restart your device > reinstall the app. Note - this will delete your saved offline videos. This usually clears things up but let us know if it's still not working.
@TeamYouTube all of the videos I have saved offline will not play, I am up to date on my premium payments and have enough storage, they all give me this message, its every single video I have downloaded. Please helppic.twitter.com/ehiybn36Lp
-
-
-
Thats the thing, I really don't want to lose my saved videos because I've got 1,358 videos saved and I don't want to have to redownload all of them, is there another way?
- 2 more replies
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.