@TeamYouTube My company makes educational videos for Financial Advisors, but for some reason two of our clients' channels have been terminated. Neither channel has violated YouTube's Guidelines or Policies. What can we do to get these channels back up and running again?
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Replying to @MachineFa
Thanks for reaching out. As you've already appealed we recommend waiting for the decision. Our team review appeals 24/7 and reply as soon as they can. Hope you hear back soon.
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Replying to @TeamYouTube
I received an email about one of the channels (https://www.youtube.com/channel/UCsA50nZ-JzVuRwDAI0nYPHw …) saying that the account will stay suspended. The channel never broke any guidelines, policies, or terms, so this should not have happened. Could you have the team take another look?
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Replying to @MachineFa
Understood. We're passing this along to the Policy team for a further look and we'll share an update once we know more. Appreciate your patience in the meantime.
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Replying to @TeamYouTube
It's back up, thanks for your help! Why was it terminated, so that we can avoid this in the future? Also, two more channels have been wrongfully terminated. I appealed but haven't gotten a response. (https://www.youtube.com/channel/UCJ5EpjBwk7Q8NZ8_8KOuoag … and https://www.youtube.com/channel/UCKXrq6Zj_XZoxH6xxX6SsZA …)
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Replying to @MachineFa
Thanks for the info. We've shared the additional details with the team and we'll update you once we know more. Appreciate your patience in the meantime.
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Replying to @TeamYouTube
Has there been any progress in getting those channels back up? It's been a while and I haven't heard anything.
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Replying to @MachineFa
We're still waiting to hear back from the team, we'll get back to you as soon as we know more.
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Is there anything we can do to assist in getting these channels back up? It's been a long time since they've been terminated and we still have no idea why this happened.
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