Thanks for reaching out. Have you already taken a look at our Help Center article about managing comment notifications: https://goo.gl/GXpDp5 ? Keep us posted.
@TeamYouTube Why am I not notified when a subscriber gives a comment?I had several comments that I had never received a report about.These were even responses from 8 months ago!I do not think you can't let me know that someone is commenting on my videos.Not a good thing at all.
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All my comment notifications are correct. I should receive a notification when a subscriber gives a comment. But if i have all my comment notifications standing correct, i don't know why i don't receive comment notifications? I think it's very weird.
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The Vlog Tiger