No this is not normal. The Mac device should report after onboarding it to the service and you should see it in the machine list. Please open a support case and submit a frown from the console. Thanks!
Top right corner of the portal, under the ‘help’ menu. See CSS options for support
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Right, it’s not letting me put in a support ticket. Is there a number to call? This is effecting production.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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