@MForstater @CarterPaddy @worstall So, just people who fancy something different and are fooled by the hype, then.
@Frances_Coppola @iaincampbell07 - expectations of service qualitatively different on both sides to B&B stay
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@MForstater@iaincampbell07 Totally, utterly and completely disagree. Standards of service should be the same. -
@Frances_Coppola@MForstater@iaincampbell07 l I like hotels. Don't have to talk to people and can complain if something wrong! - 15 more replies
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@MForstater@Frances_Coppola. In fact an implict guest/host relationship might be (inadvertently) a very good business model. Stds v high. -
@iaincampbell07@MForstater high standards in customer service are the foundation of any good commercial model. - 2 more replies
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