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@yuenyuenang per your excellent work on "directed improvisation",study might further substantiate >agency of local bureaucrats to improvise =driver of results (beyond incentives).Study also suggests incentives may have had >hold on frontline bureaucrats (consistent w/ your work)
Absolutely. @rambletastic Navigation by Judgement is a book on bureaucracy, but with international development agencies as its subject.
Great stuff tucked away in book's appendix, too. Now I've revealed myself as hopelessly nerdy.
.@yuenyuenang, thanks for making all those hours spent on the appendix feel worthwhile!!
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