Thanks for reaching out. Just to confirm, have you already tried resetting the app on your Xbox? Here's how: Settings > Reset app. Let us know if that helps.
@TeamYouTube Having issues with freezing videos also green and purple lines in checker fashion watching YouTube videos on my Xbox One X. Any fixes to suggest?
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Yes I have reset the app and I have also done a complete reinstall of the app on the Xbox one x
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