@TeamYouTube hi. i lost access to my channel & account & phone and email tht was associated with everything, can u help me plz? i just made a new email in case we have to contact privately or if you send a reset you can send it to the new non-compromised email.
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Replying to @MADBLACKTWlNK
We hear you! Due to security purposes, we don't manually verify users/creators identity. You'll need to have at least one of your account related information (i.e email/username & any recovery options, if set up) in order to access your channel or the content associated with it.
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Replying to @TeamYouTube
i do have the username, could you send a reset to my new email then?
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Replying to @MADBLACKTWlNK
We're happy to help troubleshoot or you can use this step-by-step process: https://goo.gl/MZ4Ss3
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Replying to @TeamYouTube
can i talk to a senior adviser or something i’m still having trouble, i could get my channel back if my email wasn’t compromised but anything sent to it the person is gonna see, was hoping to work w/ you guys, i made a new email that you can send a reset too, senior advisor plz.
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Replying to @MADBLACKTWlNK
Sorry for the delayed response. Here's an additional guide that may help you regain access (it covers more scenarios): https://goo.gl/q2Ijwz . Hope this helps.
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that doesn’t help, can a senior advisor or some support person call/email me, thanks!
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