Hey @TeamYouTube, Studio says my video is 100% processed, and public, but the thumbnail isn't showing and it doesn't show up on my channel page. If I go to the video page it plays fine though. Any ideas?pic.twitter.com/ttJ5Pr6Fv3
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Hey @TeamYouTube, Studio says my video is 100% processed, and public, but the thumbnail isn't showing and it doesn't show up on my channel page. If I go to the video page it plays fine though. Any ideas?pic.twitter.com/ttJ5Pr6Fv3
Thanks for the screenshot. If you haven't already, try removing the thumbnail and upload it again to check if that fixes the issue. Keep us posted.
What about the video not showing on my channel page even though it’s 100% processed and public?
Thanks for confirming. Could you try changing the video privacy settings from Public to Private/unlisted and vice versa to see if that makes any difference? Keep us posted.
Made no difference. Still not appearing. Showing like this in the iOS app even though says 100% in website Studio.pic.twitter.com/h9ZLOP50r5
Thanks for the info. Could you share the screenshot of what you see on the website page? Keep us posted.
That’s in my original tweet to you. Both the creator studio and my channel page are on that. The video page looks normal.
Appreciate the details. Mind sharing the video URL for us to look into it? Thanks.
Thanks for sharing the URL. We've passed this along to our team and will get back to you once we know more. Appreciate your patience in the meantime.
Deleting the video, and re-uploading seems to have sorted it. Published, and visible on my channel now.
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