@YTCreators having trouble with my YouTube channel. The help section isn’t showing me the answers I need.
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Replying to @LoveOfFluff
We'd like to help! Share more details about the issue and we'll see what we can do.
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Replying to @LoveOfFluff
We'll do our best to help! Send more specifics our way and let us know what's happening in detail, we'll look into it. Also, does it happen on a specific device or multiple? Keep us posted.
2 replies 0 retweets 0 likes -
Replying to @TeamYouTube
Going into the mobile app YouTube works but my channel says it doesn’t exist and only some of my subscriptions are working. I try to unsubscribe and resubscribe but I can’t unsubscribe, it says an error occurs on all of the channels. On the desktop it says my subscriptions haven
1 reply 0 retweets 0 likes -
Replying to @LoveOfFluff
Thanks for the detailed info. Could you share screenshots for us to look into it? Also, if you're on a browser try clearing cache and cookies and if you're on a YouTube app try uninstalling the app, restarting the device and reinstalling the app to see if that resolves the issue.
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Replying to @TeamYouTube
I’ve already done that too both YouTube and the creators studio app. No change. I have whole screen recording; because like I said it’s a wide spread issue on multiple pages.
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Replying to @LoveOfFluff
Appreciate your efforts. As a next step, please file a detailed feedback report from your device: https://goo.gl/SdUvUE . You may not receive a direct response but this is how we track info to investigate and fix issues. Thanks.
1 reply 0 retweets 0 likes
Your tech support is worse than Apple. You gave me no useful information and do not seem to understand or attempt to understand the issue. Thanks for nothing but a reply. At least you can say you responded.
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