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2022 3Q Update: - There was service instability last week caused by combination of network, software, and hardware fault which we have traced and fixed. - Android and iOS apps will receive an new v51 update soon which addresses iOS 16 compat issues with reduced ram usage.
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Pandemic has wrecked havoc on family of staff members but we are striving to enhance our services in 2022 3rd quarter & beyond and put the miserable last two years behind us. Starting today we will be doubling our db cluster capacity to resolve any remaining perfromance issues.
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We have fixed a misconfigured monitoring system which prevented staff from proactively resolving hardware issues before they affected service causing issues last week.
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Hardware upgrades and retirement of deprecated servers will be performed tonight between 8pm to 12am US Pacific time. We do not expect any service interruptions for this upgrade window.
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Here is our roadmap for 2022 October through December. - Revamp website (desktop and mobile) to bring it to 2022 standards. Yes, finally. - Offer API service for those who wish to enhance or expand on what we provide. - Make Windows/MacOS client experience first class.
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