@TeamYouTube Any reason I cant watch videos while signed in on my accountpic.twitter.com/QWJn0iXM8U
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Replying to @Liam_Peaco
We'd like to help. Just to confirm, are you able to see any error message while watching the video? If yes, share a screenshot for us to look into this further. Let us know.
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Replying to @TeamYouTube
No error message or anything, just a black screen, ive had one open for about an hour and still no progress on it.pic.twitter.com/sWG62zukDr
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Replying to @Liam_Peaco
That's odd. Clearing your browser's cache and cookies may help clear things up. Also, try using Incognito/Private Browsing mode to see if that makes any difference. Let us know.
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Replying to @TeamYouTube
Tried that earlier as someone on the help forums said to, but still nothing, even tried it on different browsers.
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Replying to @Liam_Peaco
Thanks for trying those steps. As a next step, we'd recommend sending a feedback report directly from your YouTube account with these steps: https://yt.be/help/RYwc . While you may not get a direct response, we do review and use the details to investigate and fix issues.
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Righteo, no problem, sent that now, I did notice a few other also posted on a forum about this so not sure if its common or rare.
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