@TeamYouTube please help, when I go on a video, sometimes the ad won’t play and just be stuck in a black screen.
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Replying to @LegoMasterLucas
That's odd, does this happen to a specific video? Also, what device are you on? Try these troubleshooting steps: https://goo.gl/LMQhP6 . Let us know if it helps!
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Replying to @LegoMasterLucas
Have you tried uninstalling and reinstalling the app? Let us know if this helps!
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Replying to @LegoMasterLucas
Hmm! Check to see if you have an OS update available for your device? If not, try and file a feedback report from within the app: https://goo.gl/WdI0BK . We'll look into it.
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Replying to @TeamYouTube
My device doesn’t need to be updated and I don’t have this iconpic.twitter.com/f4UqB9AT0I
9:09 AM - 9 Mar 2018
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