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Sure wish your ledger didnt overheat while charging right outta the box and when i reach out, i hear nothing back. Not interested in anything ledger claims to be doing any longer. Looked up the issue and its well known throughout the world for last several months to a year.
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Hi! Sorry to hear about the issue you are facing. Could you please share your ticket ID? We will get you a new device shipped asap. Though a small percentage of products have been impacted, Ledger has significantly increased its quality checks.