Hi Emily, we apologize for the troubles, but which step are you getting hung up on? This video may help answer your question as well: http://bit.ly/S85807_330-2315_SetupGuide … (starting at the 7:54 mark).
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It isn’t the station! Or the display! The weather connect app! The one for iOS does not CONNECT to the WiFi! Your APP is the problem. Everything else is connected! Your app will not connect to any kind of WiFi!
The Weather Connect app's only purpose is to connect your STATION to the INTERNET using your home's Wi-Fi network. If your station isn't searching for a Wi-Fi connection it will never successfully connect, hence why we are asking what your station's Wi-Fi icon is doing.
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This exact topic is again covered in this video: http://bit.ly/S85807_330-2315_SetupGuide … at the 11:01 mark or in the full manual: https://www.lacrossetechnology.com/media/catalog/product/3/3/330-2315_web_112316.pdf … starting on page 18
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