@LaxTechnology Hi, we're in Australia and are android users, we can't get the weather station to send any sensor data to the app also, although it says 24hr for rain on the weather station it is only showing a total cumulative history of rainfall. can you help?
Hi Megan, we apologize for the trouble. Please message our support staff directly here: https://www.lacrossetechnology.com/support/international/form/ … with the following info: full name and address, model number, device ID (located on white sticker), and make and model of your home router.
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I did, many times before resorting to twitter. It NEVER submits, so I type my message, click submit, then lose everything! I did save the latest message, knowing what would happen. I guess it is convenient if unsatisfied cusomers can't contact you...
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Hi Megan, we're deeply sorry for the trouble reaching our support staff. Just to confirm, are you using our International Support Form here: https://www.lacrossetechnology.com/support/international/form/ … ? -- If this doesn't work, please feel free to send us a private message here on Twitter, we'd love to help.
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