Sounds like our assistance is required. When you are off the phone, does data service resume as normal? ^MCL
So out of the blue today my Samsung S7 says I can't use mobile data while on the phone. Any other @verizon customers have that happen?
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Yes. It only stops when I get a call, and I receive the message: "mobile data cannot be used while on call, connect to wifi."
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Yeah, actually. Thought that was weird.
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Maybe it was the update? If you follow the steps the rep gave me on twitter it should fix it.
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I have been experiencing this problem for several weeks on my S6... please advise
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1/2 We always want you enjoying your device. Have you gone to apps > settings> advanced calling and make sure it's on? ^SP
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