We'd like to look into it. Mind sharing a screenshot of your channel Status & Features page: https://yt.be/help/T5nY ? Also, we see that your email address is shared on a public platform. We recommend deleting the tweet.
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I'm sure i will delete the tweet but can you enable me so i can post my own thumbnail rather than clip images.. it's kinda hard. i know that you can unlock the custom thumbnail on 1k subs. but it will take me longer..
End of conversation
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