@Google @YouTube Please help, someone has gained access to my old YouTube account and is now uploading content on that channel. I’ve been going around in circles trying to use your help forum and it’s getting me nowhere, please please please respond!
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Just in case it helps- your YouTube channel was no longer legacy (you had used it after 10th January 2011), so the unauthorised person had to have hacked your Google Account itself: https://support.google.com/youtube/thread/1683520 … Hoping this is helpful to
@TeamYouTube1 reply 0 retweets 0 likes -
Replying to @LadyFromUncle @Google and
Thanks, sorry I had it a bit muddled at the beginning. I think I saw ‘legacy’ somewhere on the help pages and assumed that’s what the account was due to its age.
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Replying to @regulus_music @LadyFromUncle and
#1 I just want say a big thank you to everyone who was involved in assisting me with this - thanks to you my old account has been secured and now restored to its former glory.
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Replying to @regulus_music @LadyFromUncle and
#2 Besides this, the advice you gave me has helped ensure that each of my other accounts are now fully secured. You guys handled what was for me an incredibly scary situation with the utmost professionalism and I honestly can’t thank you enough!
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Replying to @regulus_music @LadyFromUncle and
#3 If there’s any way for me to ‘rate’ my experience, please let me know because I would certainly be giving you a 10/10!
#relieved#satisfiedcustomer1 reply 0 retweets 0 likes
Aww- you're most welcome! Sorry that it took me a while to respond- I don't come "here" often (enough). :D
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