@TeamYouTube Hello, i am getting alot of complains from my subs that the videos are not reaching their feeds and notifications are not being pushed out. The effects are visible for the last two videos. I hope you can help.https://www.youtube.com/user/LeoSharptailInArabic/ …
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Replying to @LSTOmarKhaled
Thanks for reaching out. Could you check with your subs, is this happening for desktop, mobile or email notifications (or all of the above)? Also, is this happening with *all* notifications or just certain types? Appreciate the additional info.
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Replying to @TeamYouTube
Also i tested it out with my cousin for the last video. He has the notification bell on and used to get notified as soon as a video was posted. He did not get one for the last video.
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Replying to @LSTOmarKhaled
Hmm, could you ask them to double check their bell settings for your channel and make sure they've opted-in to receive all notifications and not just "occassional"? Here's a guide to help check that: https://goo.gl/UCRcbp . Let us know.
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Replying to @TeamYouTube
I have checked with a couple of people again. They said it was already on the ‘All’ option. The thing is the last couple of videos are clearly affected so something is definitely going on.
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Replying to @LSTOmarKhaled
Thanks for confirming. Are you able to follow us so that we can discuss the next step over DM? Let us know once you have.
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I have sent a report from my main channel account in hopes it could be resolved from there. Awaiting response.
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