@YouTube I've been trying to add auto-transcribe to a video I uploaded and it's not working.... please FIX it!
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Replying to @LBMenefee
We'd like to help. What device are you on? Mind sharing screenshots for us to look into it? Keep us posted.
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Replying to @TeamYouTube
@TeamYouTube Are you guys even on here? I have waited 3 days to get assistance. No help or replies except this one.1 reply 0 retweets 0 likes -
Replying to @LBMenefee
Sorry, looks like we missed your tweets. Usually processing time depends on the complexity of a video's audio. Also, we suggest clearing cookies/cache on your Chrome and try again. Here's more on this issue: https://yt.be/help/yxjf . Hope this helps.
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Replying to @TeamYouTube
It's still not working. I cleared the cookies, cache. This the only options I see to add CC. Auto-transcribe is not optional. I've uploaded videos this way many, many times and didn't have any problems. Please FIX it.pic.twitter.com/RM4yJeR64S
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Replying to @LBMenefee
Thanks for trying those steps. Please send feedback report using this form: https://yt.be/help/f9dA . You may not get a response, but we review everything sent in to us.
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What am I supposed to do now? I would like to watch it with CC. I am deaf and rely on the CC in videos to understand...
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