Some of the best companies are obsessively focused on customer experience. Others get away without that focus b/c they’re monopolies, but if they don’t they’re ripe to get killed eventually. Kinda believe in ESG unironically. Cos that do good are robust to social reflexivity.
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Replying to @LAForeverHall
But you are big in
$MO right? So how does that fit in your ESG framework?2 replies 0 retweets 1 like -
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