@YouTube I've been getting "playback errors" on every single video for 3 days straight. Any video I click will play for 6 seconds and load forever. Please give me a solution I desperately need YouTube again.
-
-
Replying to @Kyulie_JY
We'd like to help. What device is this happening on? Also, have you tried switching network connections to see if that makes a difference? Let us know.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
This is happening on a Huawei Nova 3i, I've already tried switching my WiFi networks, I even tried to use mobile data but it is still the same. It just keeps staying stuck loading on the 6th second.
1 reply 0 retweets 0 likes -
Replying to @Kyulie_JY
Hmm, could you try uninstalling the app updates, restarting your device and reinstalling them? Let us know if it fixes things for you.
1 reply 0 retweets 0 likes -
-
Replying to @Kyulie_JY
Sorry about the trouble. Could you check if you have any pending OS updates for your device? Let us know.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
I do not have any pending OS updates. I've checked and my device is up to date. I will keep going into my YouTube and trying, if it is miraculously fixed I will inform you. Any other ways to fix this?
1 reply 0 retweets 0 likes -
Replying to @Kyulie_JY
Hmm, to help the right team better investigate, please login to the account experiencing the issue & send a feedback report directly from YouTube: https://goo.gl/WdI0BK . You may not receive an individual response back, but the details will help us identify & fix any issues.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
Actually, I already sent feedback to YouTube that way. I didn't get any form of reply or anything of that sort yet.
1 reply 0 retweets 0 likes -
Replying to @Kyulie_JY
Thanks for sending your feedback. As mentioned earlier, you may not receive an individual response back, but the details will help us identify & fix any issues. Hope this clarifies.
2 replies 0 retweets 0 likes
Do you know when this problem will be fixed? Today is the fourth day and it's still not working... I understand that an individual response won't be released so it would be hard for me to figure out how to solve this problem too, but do others have the same problem?
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.