Hello @TeamYouTube !
Can I know why I can't see the -Related Channels- option here? I was able to use it before but I disabled it for a while and now, I can't see it! Please help ;-;pic.twitter.com/rxKIeTTl9g
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Hello @TeamYouTube !
Can I know why I can't see the -Related Channels- option here? I was able to use it before but I disabled it for a while and now, I can't see it! Please help ;-;pic.twitter.com/rxKIeTTl9g
That's strange! While clearing your browser's cache and cookies clears things up on desktop, updating or reinstalling the app often fixes most issues on your mobile device. Also, sign out and sign in back to see if that makes a difference? Keep us posted.
Sign in and out isn't working! Also I use Google chrome on Desktop PC!
Thanks for confirming. Could you try resetting the Chrome browser settings to default to see if that makes a difference: https://goo.gl/ArXTVA ? Let us know how it goes.
But if I do that, I will lose some useful information right..?
Yes, you may lose some info! Could you give this Help Center article a try to see if that helps: https://goo.gl/wfx8XP ? Let us know.
The article told me to enable "Allow my channel to appear in other channels' recommendations." But when I enable it.. It just enables the Popular channels option.. And I don't see a Related channel tab anywhere..
Appreciate your efforts. Mind sharing a screenshot of what you're seeing when trying to enable? Thanks.
Thanks for sharing the screenshots. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every report may not get a direct response, we review everything and use the details to investigate and fix issues.
I did sent a complaint but haven't received a reply yet. Hope they will reply!
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