I pay $20 a month for @YouTube premium... WHY AM I GETTING ADS HALF WAY THROUGH VIDEOS? I also checked and my subscription is active I legit paid for it the other day so why is this happening???
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Replying to @Kristina_Egger
That's odd. Could you clarify if you’re logged in using the same email address used when you subscribed? Also, try signing out of your account and signing back in and check if it makes a difference. Keep us posted.
1 reply 0 retweets 4 likes -
Replying to @TeamYouTube
Hey no I’m definitely signed in with the correct email. They’re like 5 second ads but they’ve happened 5 times in the last half hour and I’ve never had this before. I’ll log out, log back in and see if that helps!pic.twitter.com/MfCpUw4Ts3
1 reply 0 retweets 0 likes -
Replying to @Kristina_Egger
Thanks for the info. You could reach out to our Premium Support team if the issue isn't fixed. They can dive into this further with you. Contact them here: https://goo.gl/uNFKT1 . Hope this gets resolved.
1 reply 0 retweets 0 likes
Just had another ad for a pregnancy test this time
thanks for your time, I’ll contact premium support
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