Organizations have always designed for simplicity for themselves. Invariably, the cheaper and faster option is the one that pushes the complexity onto the customer—the person who needs to use the thing.http://gerrymcgovern.com/designing-for-simplicity-of-use/ …
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The best is to design for "informed simplicity": https://twitter.com/Kpaxs/status/959425085307346944 …
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3:46 AM - 4 Feb 2018
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