We would like to know more. Could you send a screenshot of your "Status and Features" page: https://goo.gl/FFqv9P ? Keep us posted.
@TeamYouTube So I verfied my YouTube channel just today, and when I did for some reason it STILL did not let me upload a custom thumbnail. I thought it was supposed to give you that feature?pic.twitter.com/lB1taJ0mJC
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Certainly! Here is the screenshot to the problem I am currently having.pic.twitter.com/6dzomFYbxU
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