@TeamYouTube may I ask how somebody can get a response from the support? I can’t upload any stuff. iOS 12 no sound if I try from the YouTube app. But also no upload button in the gallery. And also no sound uploaded from the Mac. Need help. Thank! And Happy New Year!
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Replying to @King27Red
We hear you and would suggest you to uninstall the app and reinstall it to see if that makes the experience better. Also, clear your browser's cache and cookies. Here's how: https://goo.gl/uJvmDU . Keep us posted.
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Replying to @TeamYouTube
Sorry to say. I already did clear the browser. Also de- reinstalled the app. It’s always “ this video has no sound” after the upload.
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Replying to @King27Red
Appreciate your efforts. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks!
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By the way if I upload the same video to Facebook or another streaming site. Sound stay’s. Conclusion something in the upload is killing my sound.
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