We'd recommend getting in touch with our live support team here: https://yt.be/help/purchases . They can help get this resolved for you!
@TeamYouTube PLEASE ANSWER, ONE MONTH HAS ALREADY BEEN AND CANNOT RESOLVE THIS. THIS ACCOUNT IS NEW AND HAS A LOCATION EQUAL TO MY ACCOUNTpic.twitter.com/ERBuItlHVt
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I already tried to communicate by other means and only in this tweet did they answer me. What a lousy support service. Thanks for nothing.
End of conversation
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