@TeamYouTube I have used that and it doesn't work, can I talk to someone about it?
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Replying to @Kchimni10
We're here to help. A few questions, what device are you on? Also, have you noticed this happening across devices? Do you see an error message while you try to edit channel details? Keep us posted.
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Replying to @TeamYouTube
@TeamYouTube Please DM me and not across other devices and on google chrome on my@laptop and no error message.1 reply 0 retweets 0 likes -
Replying to @Kchimni10
Thanks for the info. Just to confirm, have you changed your channel name recently? If yes, you can only change it once in every three months and you'll need to wait a bit longer to change it again. Let us know if its otherwise and we'll look into it further.
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Replying to @TeamYouTube
@YouTube I have not changed it since the account was created in 2011 or so.1 reply 0 retweets 0 likes -
Replying to @Kchimni10
Thanks for the info. Could you share your channel URL so that we can look into it further? Keep us posted.
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Replying to @TeamYouTube
@TeamYouTube https://www.youtube.com/user/TechOptimization … but I want it to be https://www.youtube.com/user/KabirChimni …1 reply 0 retweets 0 likes -
Replying to @Kchimni10
Hmm, looks like you have a legacy username URL and not a custom URL. Here's more info that may help: https://goo.gl/YsJp4w . Also, here's the our Help Center resource on general eligibility requirements for Custom URL: https://goo.gl/FG1yEX . Hope this helps clarify.
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Replying to @TeamYouTube
@TeamYouTube How can I change my username? I want that to be KabirChimni instead of TechOptimization1 reply 0 retweets 0 likes -
Replying to @Kchimni10
We've passed this along to our Creator Support team. Look out for an email update.
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@TeamYouTube @YouTube @YTCreators Is this being ignored? I haven't heard from anyone yet and it's been 3 days... I just want to have my channel fixed
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