We'd like to help. Have you checked if you've selected 'Notify subscribers' under advanced settings when you publish your videos? Also, your subs can check their account and notification settings: https://goo.gl/PdDKZW . Keep us posted.
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While uploading a video, at the top of the page, click the ""Advanced Settings"" tab. Check the "Notify Subscribers" box. Hope this helps clarify.
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What about when you start a live stream??
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