@TeamYouTube Trying to activate YouTubeTV on family member’s AppleTV, after visiting http://tv.youtube.com/start , authenticating with a Gmail Account added in Family Group and typing code on screen, I receive “Download the YouTubeTV app on your mobile device to get started” instead..
Hello, TY! She can auth to YTTV w/ her gmail creds on iOS apps on iPhone/iPad.Did not try Chrome.She was initially able to auth on tvOS app but started to receive “dropped icecream cone” playback error msg.Logged her out,tried to login in again and started having issue described.
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We tried logging to YTTV w/ Chrome.She receives msg “Your account has been permanently disabled. Learn more” Her Gmail Account is new and she has not violated any TOS.
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Hi Matt. Please reach out to our live support by including your email address in the description field and submitting the form here: http://goo.gl/rh4UM3 Thanks!
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Thanks for the reply! When she enters the activation code on http://tv.youtube.com/start , make sure she's using a Chrome browser. That should do the trick. If that doesn't work out, we'll keep working on it. Keep us posted!
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