Uhm @lufthansa you’ve left my bag on the tarmac! I told the crew and they just said loading is complete. I can SEE the bag. And we’re taking off without it. What even is this?????pic.twitter.com/6ecd1akfve
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Very sorry for that. There was an outage of the baggage system at the airport in Frankfurt. My colleagues are doing their best to locate the bags and send them as quick as possible. /Sam
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And they haven’t even replied to this tweet
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Absolutely no contact from them. Have filed a report but they haven’t even told me yet if they’ve found the bag, forget about when they’ll send it across.
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Once it’s back, yes. Till then
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Hahahahah
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You are locating it after he located it on the tarmac.
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Dear Lufthansa, please at least go looking in the right place!
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Surreal
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Good try, Sam (Lufthansa Social media team)! Give it one more shot please.
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These guys are totally clueless
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