@YTCreators I'm having serious issues with my account and the online support isn't working, I need to make contact with some kind of customer service person because this is seriously effecting my account.
I want to make an adsense account for my channel as I just hit 1,000 subscribers and over 4,000 hours watched, yet when I try to make a new account it tells me I can't because I already have an old adsense account, problem is I can't remember either the email or password for the.
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old account because I made it 4 years ago, I've tried all your troubleshooting options and I've made 3 calls to google customer service, each time I was told I would get a call back or an email back, I did not receive any of those on all 3 occasions.
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I have no way of knowing the email address or the password that was used to make the old account and as such I am unable to disable that account so I may proceed with the new one. This is a deeply frustrating issue because the online troubleshooter and various help options..
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