@TeamYouTube my YouTube app keeps crashing please help!!!
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Replying to @joansoliveira
Hi Joana, try these steps: delete the app > restart your device > reinstall the app. Let us know if that clears things up.
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Replying to @joansoliveira
Yikes! Make sure you have the most updated version of your device's operating system installed. Keep us posted.
1 reply 0 retweets 2 likes -
Replying to @TeamYouTube
I don't, I still have iOS 10 But I don't want to update it, what can I do??
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Replying to @joansoliveira @TeamYouTube
You may have to install iOS 11. Did you delete the YouTube app and retry?
2 replies 0 retweets 1 like -
Replying to @K_Birkwood @TeamYouTube
Oh nooo Yes I did, once I reinstall it the first time I go there it's normal, the second time starts crashing again..
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Replying to @joansoliveira @TeamYouTube
I guess it’s because you’ve still got iOS 10 then. Can’t think of any other problem that would cause the app to crash. Have you tried turning your phone on/off? (Think the correct word is backup), sometimes things like that can help.
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Replying to @K_Birkwood @TeamYouTube
May be.. so YouTube can't do anything right?
I'm going to try it2 replies 0 retweets 0 likes
Sometimes you have to install updates on your phone because apps won’t be compatible with your device anymore, unless you install the updates every now and again.
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