@TeamYouTube Why aren't notifications going out when I upload a video?
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Replying to @K_Birkwood
We’d like to figure this out! Is this related to desktop, mobile or email notifications (or all of the above)? Also, is this happening with *all* notifications or just certain types? Appreciate the additional info!
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Replying to @TeamYouTube
It's mainly happening on desktop and mobile, and yes, it's happening with all notifications. I appreciate the response!
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Replying to @K_Birkwood
Thanks for the info. Just to confirm, are your subs reporting that no notifications are sending or that your videos aren't showing up in their subs feed? If yes, do you have screenshots from your subs? Send more details our way, we'll take a look!
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Replying to @TeamYouTube
They are reporting that they aren’t receiving any notifications at all, but my videos do appear in the subs feed.
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Replying to @K_Birkwood @TeamYouTube1 reply 0 retweets 0 likes
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Replying to @K_Birkwood
Do you have screenshots from your subs? We'd like to take a look, and let you know what we find out.
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Replying to @TeamYouTube
I’m not exactly sure what screenshots you need me to provide you with as I’ve been told that my videos do appear in the subs feed, but I have had a few screenshots come in from subs of mine saying that they haven’t received a notification even though they have ALL notifs on.pic.twitter.com/Cf9MiALuYw
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Replying to @K_Birkwood @TeamYouTube
Some subscribers apparently received notifications, but some also didn’t. It’s a strange combination of notification difficulties going on, but I hope those screenshots help to prove that they do in fact have my notifications on in some way.
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Replying to @K_Birkwood
Have your subs check their bell settings for your channel and see they've opted-in to receive all notifications. They may be on the default setting, which is to receive notifications occasionally. Here’s a helpful resource: https://yt.be/help/notifications …
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They have all notifications on.
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