Currently on the phone to @HSBC_UK. Imagine a call in which your first love breaks up with you while you’re having dental treatment without anaesthetic... and you’re still not even *close* to how painfully hard this phone call is.
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Well, that’s 41 minutes of my life I’ll never get back and
@HSBC_UK still haven’t resolved my problem. It’s almost like they don’t give a toss.Show this threadThanks. Twitter will use this to make your timeline better. UndoUndo
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Got rid of them years ago and moved to First Direct, haven’t looked back since...
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Agreed. I love
@firstdirect, & even got a 25th anniversary card from them last year. Always a human to answer within 5 rings.
End of conversation
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Wait until you have to apply for a mortgage...took me a day with an interrogation that the FSB would have considered cruel
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Nationwide BS, superb service
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been there!
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Another 15 and it'll beat my average waiting time when calling Talkradio !!



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Has the 1990's hold music faded out so you think the call has dropped yet?
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Are you trying to persuade them not to relocate to Frankfurt?
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Then you refer to your other half as your husband and they call him your partner. Don't they listen to what you say
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It's "kind of reassuring" that the rich and famous and successful also struggle with Customer Services He! He!
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Is your call important to them do you think?
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Send them the bill.
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welcome to brexit britain
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Julia you need to move it up a level - ask for his manager
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Should try either Starling or Monzo their customer service and easy of use are off the scale compared to the Trad banks
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