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JuliaHB1's profile
Julia Hartley-Brewer
Julia Hartley-Brewer
Julia Hartley-Brewer
Verified account
@JuliaHB1

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Julia Hartley-BrewerVerified account

@JuliaHB1

@talkRADIO Breakfast Show presenter 6.30am-10am Mon-Fri. Journalist, broadcaster, after-dinner speaker, awards host. Preferred pronoun: she/her imperial majesty

London
Joined January 2012

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    Two-way (sending and receiving) short codes:

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    1. Julia Hartley-Brewer‏Verified account @JuliaHB1 30 Jan 2018
      • Report Tweet

      Currently on the phone to @HSBC_UK. Imagine a call in which your first love breaks up with you while you’re having dental treatment without anaesthetic... and you’re still not even *close* to how painfully hard this phone call is.

      48 replies 21 retweets 162 likes
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    2. Julia Hartley-Brewer‏Verified account @JuliaHB1 30 Jan 2018
      • Report Tweet

      And if the guy at the other end of the phone calls me “Miss Brewer” one more time, I’m going to stick his sort code where the sun don’t shine.

      14 replies 8 retweets 48 likes
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      Julia Hartley-Brewer‏Verified account @JuliaHB1 30 Jan 2018
      • Report Tweet

      28 minutes and counting.

      8:40 AM - 30 Jan 2018
      • 7 Retweets
      • 45 Likes
      • Maurice Byford Dave C Brian Simpole Chucks001 Mike Bunbury Richard Grummitt edwina chambers Peter Treasaden
      16 replies 7 retweets 45 likes
        1. Julia Hartley-Brewer‏Verified account @JuliaHB1 30 Jan 2018
          • Report Tweet

          Well, that’s 41 minutes of my life I’ll never get back and @HSBC_UK still haven’t resolved my problem. It’s almost like they don’t give a toss.

          70 replies 20 retweets 101 likes
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        2. Darren Stratton‏ @DarrenStratton 30 Jan 2018
          • Report Tweet
          Replying to @JuliaHB1

          Got rid of them years ago and moved to First Direct, haven’t looked back since...

          1 reply 0 retweets 0 likes
        3. Andrew Denny‏ @albiondumsday 30 Jan 2018
          • Report Tweet
          Replying to @DarrenStratton @JuliaHB1

          Agreed. I love @firstdirect, & even got a 25th anniversary card from them last year. Always a human to answer within 5 rings.

          0 replies 0 retweets 2 likes
        4. End of conversation
        1. Ivor Campbell‏ @IvorGCampbell 30 Jan 2018
          • Report Tweet
          Replying to @JuliaHB1

          Wait until you have to apply for a mortgage...took me a day with an interrogation that the FSB would have considered cruel

          0 replies 0 retweets 1 like
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        1. Dyn drws nesa‏ @gwalchiwr 30 Jan 2018
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          Replying to @JuliaHB1

          Nationwide BS, superb service

          0 replies 0 retweets 1 like
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        1. edwina chambers‏ @Ed4ukEdwina 30 Jan 2018
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          Replying to @JuliaHB1

          been there!

          0 replies 0 retweets 0 likes
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        1. Steve ex Watford‏ @SteveInWatford 30 Jan 2018
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          Replying to @JuliaHB1

          Another 15 and it'll beat my average waiting time when calling Talkradio !!😂😂🤣🤣

          0 replies 0 retweets 0 likes
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        1. Simon‏ @thanksforallthe 30 Jan 2018
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          Replying to @JuliaHB1

          Has the 1990's hold music faded out so you think the call has dropped yet?

          0 replies 0 retweets 0 likes
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        1. Cheese Analytica‏ @clough72 30 Jan 2018
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          Replying to @JuliaHB1

          Are you trying to persuade them not to relocate to Frankfurt?

          0 replies 0 retweets 0 likes
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        1. Graham From Bushey‏ @GrahamofBushey 30 Jan 2018
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          Replying to @JuliaHB1

          Then you refer to your other half as your husband and they call him your partner. Don't they listen to what you say

          0 replies 0 retweets 0 likes
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        1. Mr Pooter #FBPE #PeoplesVote‏ @doan1935 30 Jan 2018
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          Replying to @JuliaHB1

          It's "kind of reassuring" that the rich and famous and successful also struggle with Customer Services He! He!

          0 replies 0 retweets 0 likes
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        1. Phil Angell‏ @fillangell 30 Jan 2018
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          Replying to @JuliaHB1

          Is your call important to them do you think?

          0 replies 0 retweets 0 likes
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        1. Tom Collins‏ @Reprobate24 30 Jan 2018
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          Replying to @JuliaHB1

          Send them the bill.

          0 replies 0 retweets 0 likes
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        1. L_E Toffee‏ @L_EToffee 30 Jan 2018
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          Replying to @JuliaHB1

          welcome to brexit britain

          0 replies 0 retweets 0 likes
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        1. Tony G‏ @Open2_Debate 30 Jan 2018
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          Replying to @JuliaHB1

          Julia you need to move it up a level - ask for his manager

          0 replies 0 retweets 0 likes
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        1. Dave A‏ @brox60 30 Jan 2018
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          Replying to @JuliaHB1

          Should try either Starling or Monzo their customer service and easy of use are off the scale compared to the Trad banks

          0 replies 0 retweets 0 likes
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