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JuliaHB1's profile
Julia Hartley-Brewer
Julia Hartley-Brewer
Julia Hartley-Brewer
Verified account
@JuliaHB1

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Julia Hartley-BrewerVerified account

@JuliaHB1

@talkRADIO Breakfast Show presenter 6.30am-10am Mon-Fri. Journalist, broadcaster, after-dinner speaker, awards host. Preferred pronoun: she/her imperial majesty

London
Joined January 2012

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    1. Julia Hartley-Brewer‏Verified account @JuliaHB1 30 Jan 2018
      • Report Tweet

      Currently on the phone to @HSBC_UK. Imagine a call in which your first love breaks up with you while you’re having dental treatment without anaesthetic... and you’re still not even *close* to how painfully hard this phone call is.

      48 replies 21 retweets 162 likes
      Show this thread
      Julia Hartley-Brewer‏Verified account @JuliaHB1 30 Jan 2018
      • Report Tweet

      And if the guy at the other end of the phone calls me “Miss Brewer” one more time, I’m going to stick his sort code where the sun don’t shine.

      8:38 AM - 30 Jan 2018
      • 8 Retweets
      • 48 Likes
      • LaLa333 ℹ James Baroque Kirk Bowles Esq #brexitparty Rod Butler Michele Eckersley Tom Peter Treasaden Didier Delmer Esq. (Brexiteer) Geoff - Brexit is the only way.
      14 replies 8 retweets 48 likes
        1. New conversation
        2. Julia Hartley-Brewer‏Verified account @JuliaHB1 30 Jan 2018
          • Report Tweet

          28 minutes and counting.

          16 replies 7 retweets 45 likes
          Show this thread
        3. Julia Hartley-Brewer‏Verified account @JuliaHB1 30 Jan 2018
          • Report Tweet

          Well, that’s 41 minutes of my life I’ll never get back and @HSBC_UK still haven’t resolved my problem. It’s almost like they don’t give a toss.

          70 replies 20 retweets 101 likes
          Show this thread
        4. End of conversation
        1. New conversation
        2. Josceline Percy‏ @josceline 30 Jan 2018
          • Report Tweet
          Replying to @JuliaHB1

          Try Hampden & Co. A new bank to look after your personal banking. Not for everyone, but they are good and willing. I used to work there. https://www.hampdenandco.com 

          1 reply 0 retweets 0 likes
        3. Mike Wedderspoon‏ @mikespoons 31 Jan 2018
          • Report Tweet
          Replying to @josceline @JuliaHB1

          @JuliaHB1 At Hampden & Co we're a new, small bank. We don't have any call centres, you would just get straight through to someone who looks after your account. If I can help at all, please PM me. @Josceline Thanks very much, hope all is well.

          0 replies 0 retweets 1 like
        4. End of conversation
        1. Peter Treasaden‏ @pwtrea 30 Jan 2018
          • Report Tweet
          Replying to @JuliaHB1 @HSBC_UK

          OOOH! Julia you do have a way with words.

          0 replies 0 retweets 0 likes
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        1. Jo Pearce‏ @JosPearce 30 Jan 2018
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          Replying to @JuliaHB1 @HSBC_UK

          maybe he thinks your called Hartley.....

          0 replies 0 retweets 0 likes
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        1.  ✨Rich ✨™‏ @RichieD_ 30 Jan 2018
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          Replying to @JuliaHB1 @HSBC_UK

          I left HSBC for this call centre nightmare... again and again.. now with the @NatWest_Help who are great..

          0 replies 0 retweets 0 likes
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        1. Jo Pearce‏ @JosPearce 30 Jan 2018
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          Replying to @JuliaHB1 @HSBC_UK

          You are...feckin stupid thing!

          0 replies 0 retweets 0 likes
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        1. Alisdisgrace‏ @Alisdisgrace 30 Jan 2018
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          Replying to @JuliaHB1 @HSBC_UK

          Didn't he ask if he could call you Julia??

          0 replies 0 retweets 0 likes
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        1. jonnieofbrixton‏ @JonnieofB 30 Jan 2018
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          Replying to @JuliaHB1 @HSBC_UK

          pic.twitter.com/BaZYPZ7rLP

          0 replies 0 retweets 0 likes
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        1. Potty#UTAG‏ @pottyman2 30 Jan 2018
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          Replying to @JuliaHB1 @HSBC_UK

          I for one would like to see that

          0 replies 0 retweets 0 likes
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        1. Ray Leonard‏ @aindiachiarrai 30 Jan 2018
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          Replying to @JuliaHB1 @HSBC_UK

          In some ways the overly familiar, palsy-walsy, "Hi JULIA!", "How can I help you today JULIA?" Is worse. Listen bud, I'm not your feckin friend.

          0 replies 0 retweets 0 likes
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        1. Cressida Burnet‏ @CressidaBurnet 30 Jan 2018
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          Replying to @JuliaHB1 @HSBC_UK

          Better than ‘bear with’? That phrase has caused me to erupt....

          0 replies 0 retweets 0 likes
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        1. HSBC UK‏Verified account @HSBC_UK 30 Jan 2018
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          Replying to @JuliaHB1

          Hi Julia, sorry to hear this. If you are having issues or are unhappy with the call, please don't hesitate to raise this with the agent to log your dissatisfaction. If you need additional assistance, we can also help on here or through Live Chat via online banking. ^IB

          0 replies 0 retweets 0 likes
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        1. Harvey Griffiths‏ @jibjabrvg 31 Jan 2018
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          Replying to @JuliaHB1 @HSBC_UK

          What is your preferred nomenclature..? Didn't he ask "May i call you Miss Brewer?"

          0 replies 0 retweets 0 likes
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