Currently on the phone to @HSBC_UK. Imagine a call in which your first love breaks up with you while you’re having dental treatment without anaesthetic... and you’re still not even *close* to how painfully hard this phone call is.
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Well, that’s 41 minutes of my life I’ll never get back and
@HSBC_UK still haven’t resolved my problem. It’s almost like they don’t give a toss.Show this thread
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Try Hampden & Co. A new bank to look after your personal banking. Not for everyone, but they are good and willing. I used to work there. https://www.hampdenandco.com
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@JuliaHB1 At Hampden & Co we're a new, small bank. We don't have any call centres, you would just get straight through to someone who looks after your account. If I can help at all, please PM me.@Josceline Thanks very much, hope all is well.
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OOOH! Julia you do have a way with words.
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maybe he thinks your called Hartley.....
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I left HSBC for this call centre nightmare... again and again.. now with the
@NatWest_Help who are great..Thanks. Twitter will use this to make your timeline better. UndoUndo
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You are...feckin stupid thing!
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Didn't he ask if he could call you Julia??
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I for one would like to see that
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In some ways the overly familiar, palsy-walsy, "Hi JULIA!", "How can I help you today JULIA?" Is worse. Listen bud, I'm not your feckin friend.
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Better than ‘bear with’? That phrase has caused me to erupt....
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Hi Julia, sorry to hear this. If you are having issues or are unhappy with the call, please don't hesitate to raise this with the agent to log your dissatisfaction. If you need additional assistance, we can also help on here or through Live Chat via online banking. ^IB
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What is your preferred nomenclature..? Didn't he ask "May i call you Miss Brewer?"
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